Privacy Policy

1. Information We Collect

To fulfill your orders for metaphysical supplies, jewelry, and oddities, we must collect certain information.

Personal Information You Provide:

Contact Information: Name, shipping address, billing address, and email address.
Payment Information: Credit card details or other payment methods (processed securely via our payment gateway; we do not store full card numbers).
Consultation Context: For Tarot Readings or spiritual consultations, any personal details, questions, or intentions you share with us to facilitate the reading.
Account Details: If you create an account, we store your username and password.

Information Collected Automatically:

Device Information: IP address, browser type, and time zone.
Usage Data: Which pages or products you view, and how you interact with the Site.

2. How We Use Your Information

We use your personal information to provide you with our products and services, which includes:

Order Fulfillment: Processing payments, arranging for shipping of physical items (crystals, oddities, etc.), and providing you with invoices or order confirmations.
Spiritual Services: Utilizing the information you provide to conduct accurate and personalized tarot or metaphysical readings.
Communication: Responding to your inquiries, providing customer support, and sending shop updates or "witchy" newsletters if you have opted-in.
Risk Assessment: Screening orders for potential risk or fraud.

3. Confidentiality of Spiritual Readings

At Occultural, we hold your spiritual journey in high regard.

Private Practice: Any personal information, life circumstances, or questions shared during a Tarot or metaphysical consultation are strictly confidential.
No Recording without Consent: We do not record video or audio consultations unless express written permission is granted by the client.
Data Minimization: Information provided for a reading is only kept for as long as necessary to perform the service and provide the final interpretation to you.

4. Sharing Your Information

We share your Personal Information with service providers to help us provide our services, such as:

E-commerce Platforms: To power our online storefront.
Shipping Carriers: To deliver your physical goods to your doorstep.
Payment Processors: To securely handle your financial transactions.
Legal Compliance: We may share information to comply with applicable laws and regulations, or to respond to a subpoena or lawful request for information we receive.

5. Your Rights & Choices

Depending on where you live, you may have the following rights:

Access & Portability: You may request a copy of the personal information we hold about you.
Correction & Deletion: You may ask us to update or delete your personal information.
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the message.

6. Data Security

We take the security of your data seriously and use industry-standard encryption (SSL) to protect sensitive information transmitted online. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Governing Law

This Privacy Policy and your use of the Site are governed by the laws of the State of Florida, United States.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us at:

Occultural

Support@Occultural.com